Shipping and Returns Policy

SHIPPING POLICY

Satisfaction is our number one concern. Our entire licensed selection ships directly from America and can reach anywhere in the country within a week. We import new AMUSE, San-x, Sanrio and other licensed items every month. We do this to ensure you're only buying authentic labeled items. Standard shipping (about 4 business days) is free, however you have an option to expedite it for an extra fee. Live in Eastern PA? Email ravyn@shopjapanimals.com and we can even arrange same day delivery and/or cash payment if necessary. 

 

RETURNS

On the off chance you aren't satisfied with your order, please let us know! You can send the item back within 30 days of purchasing. Once we receive the item, we will be more than happy to process your refund or send you a replacement. We will pay for return shipping.